Background: Brown Graphics was contracted by a general contractor to design and produce an illuminated monument sign and interior ADA signage for a new senior living community in the Dallas-Fort Worth metroplex. This project was critical for the contractor, as the senior living community aimed to establish a welcoming and accessible environment for its residents and visitors.
Challenge: The project faced significant challenges due to supply chain disruptions caused by COVID-19. The materials required for production were delayed, threatening to push the project timeline past the deadline. This posed a risk not only to the contractor’s schedule but also to Brown Graphics’ reputation for reliability and quality service. Urgent action was required to source the materials and maintain the timeline.
Solution: To address the supply chain issues, the team at Brown Graphics took proactive measures. They conducted an extensive search for alternative suppliers, driving to various locations across the DFW area to secure the necessary materials in person. This hands-on approach allowed them to find quality materials that met their standards and ensured timely delivery. Collaboration with the general contractor was maintained throughout the process to keep all stakeholders informed and aligned.
Result: Despite the challenges, Brown Graphics successfully delivered the illuminated monument sign and ADA signage on time. The project was completed within the original deadline, receiving praise from both the general contractor and the senior living community management. The signage not only enhanced the visual appeal of the facility but also ensured compliance with accessibility standards, contributing to a positive first impression for residents and visitors alike.
Conclusion: This case exemplifies Brown Graphics’ commitment to quality and customer satisfaction. By taking swift action to address supply chain challenges and prioritizing effective communication with the contractor, Brown Graphics demonstrated its ability to adapt and overcome obstacles in a challenging environment. The successful completion of this project not only strengthened their relationship with the general contractor but also solidified their reputation in the DFW area as a reliable signage partner. #ArchitecturalSignage #Wayfinding #ADASignage #CommercialSignage #InteriorSignage #ExteriorSignage #CustomSigns #MonumentSigns #SignageSolutions #VisualCommunication